Privacy Policy

Last updated: 20.08.2025

This Privacy Policy explains how AirGo (“we”, “our”, “us”) collects, uses, and protects your personal information when you interact with our website. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:
AirGo

Email: airgo.help@gmail.com
Phone: +44 749 312 79 34

2. Information We Collect

We do not sell products directly via this website. The only personal data we collect is information you voluntarily provide through our contact form, including:

Name
Email address
Phone number
Any other information you choose to include in your message

We do not collect or process payment details through this website.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under the UK GDPR:

Consent: when you voluntarily submit information via our contact form.
Legitimate interest: to respond to your enquiry and provide you with relevant product information.
Legal obligation: where we are required to retain certain data by law.

4. How We Use Your Information

We use your personal information for the following purposes:

Responding to your enquiries
Preparing tailored offers or proposals for our products (available on request only)
Maintaining records of communications for internal purposes
Improving our website and communication practices

We will not use your information for marketing purposes unless you have explicitly opted in.

5. Data Sharing and Transfers

We do not sell, rent, or trade your personal data. We may share your personal information only with:

Service providers who assist us in operating our website (such as hosting providers), under strict contractual obligations
Public authorities, where required by law or regulation

We do not transfer your data outside the UK/EEA unless adequate safeguards are in place in accordance with UK GDPR.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy, or as required by law. Generally, we will keep enquiry-related data for a maximum of 12 months unless a longer retention period is required for legal or contractual purposes.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to ensure functionality and improve user experience. These may include:

Essential cookies – required for the basic operation of the website
Analytical cookies – used to understand how users interact with the site (only if you consent)

You can control or disable cookies through your browser settings.

8. Your Rights under UK GDPR

You have the following rights regarding your personal data:

Right of access – to obtain a copy of the data we hold about you
Right to rectification – to correct inaccurate or incomplete data
Right to erasure (“right to be forgotten”) – to request deletion of your data
Right to restriction of processing – to limit how we use your data
Right to data portability – to receive your data in a structured, commonly used format
Right to object – to object to processing based on legitimate interests
Right to withdraw consent – where processing is based on consent

To exercise your rights, please contact us at: airgo.help@gmail.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

AirGo

Email: airgo.help@gmail.com
Phone: +44 749 312 79 34